Who is ArteFino?
ArteFino is committed to showcasing high-quality products from our brand partners, presenting all proudly Philippine-made merchandise with a traditional Filipino aesthetic but suited to the contemporary individual. Our main goal is to give small local businesses a voice in order for them to promote their high-quality products all over the world, while simultaneously providing opportunities for their native communities of artisans to continue their traditions passed on from generations and provide them a proper living wage.
What are your store hours?
Shopping at shopartefino.com is available 24/7. A customer service representative will be available from Monday to Saturday, 10:00 AM – 6:00 PM.
What products are you selling?
All our products are made with care, and utmost consideration for the people that create them. We provide the highest quality products that are all locally and proudly made in the Philippines by Filipinos covering the following main categories: home, fashion, bags, accessories, jewelry, footwear, kids, and protective wear.
Where are your products made? What are your products made of?
Our brand partners make use of natural and locally sourced materials from all over the Philippines to produce unique and proudly Filipino products. Due to their artisanal nature, products may arrive differently from what is published on our site. Products of the same type may also have slight differences. In case your order is not what you expected, you may refer to our Returns and Exchange Policy.
How do I care for my products?
Products made from natural materials may need proper care and maintenance. We suggest the following measures:
- Keep away from direct sunlight and long exposure to heat
- Avoid storage in wet and damp surroundings
- Store in a cool and dry place
- Wash garments and fabrics by hand with delicate soap
- Line-dry garments and fabrics